Guarantee

We guarantee all our products for a period of 24 months from purchase. This guarantee does not cover misuse or tampering in any way. To avoid confusion cutting off factory fitted connectors or terminals constitutes misuse. There are no user-serviceable parts inside any of our cameras. We do not cover damage caused through the use of any power supply other than one purchased from ourselves.

Infra-red LEDs – our guarantee does not extend to individual Infra-red LEDs fitted to night time cameras providing their failure does not materially affect the basic functionality of the camera.

We do not cover consequential loss or installation/removal costs. We offer our products on a supply only basis for self-installation. Our guarantee is a back to the base scheme. In the event of a fault arising during the guarantee period, we will repair or replace the item at our discretion. The guarantee period will continue from the original purchase date.

Company details

CCTV42 is a UK company registration number 16663024

VAT Number: 504907694

Your statutory rights

Nothing contained within our terms of business is intended to affect or replace your statutory rights under UK law.