Privacy Policy

Effective Date: 07/082025 Last Updated: 07/08/2025]

CCTV42 is committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This policy outlines how we collect, use, and protect your information in accordance with the EU General Data Protection Regulation (GDPR).

Who We Are

Company Name: CCTV42

Address: 720 St. Albans Road, Watford, Hertfordshire WD25 9NQ

Phone: 01923 460401

Email: [email protected]

What Data We Collect

We may collect and process the following personal data:

• Name, company name, and contact details (email, phone number)

• Delivery and billing addresses

• Purchase history and preferences

• IP address and device information

• Enquiries submitted via our contact form

How We Use Your Data

Your data is used to:

• Process and fulfil orders

• Respond to enquiries and provide customer support

• Improve our products and services

• Send relevant marketing communications (with your consent)

• Comply with legal obligations

Legal Basis for Processing

We process your data under the following lawful bases:

• Contractual necessity: To fulfill orders and provide services

• Consent: For marketing communications

• Legal obligation: For tax and accounting compliance

• Legitimate interests: To improve our website and customer experience

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

Data Sharing & Transfers

We do not sell your data. We may share it with:

• Payment processors

• Delivery partners

• IT service providers

• Legal or regulatory authorities (if required)

All third parties are GDPR-compliant and only process data on our behalf.

Data Retention

We retain your data only as long as necessary for the purposes outlined above, or as required by law.

Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Correct inaccuracies

• Request deletion

• Object to processing

• Withdraw consent

• Lodge a complaint with the ICO

To exercise these rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance user experience and analyse traffic. You can manage cookie preferences via your browser settings.

Contact Us

For privacy-related queries, please contact:

Email: [email protected]

Phone: 01923 460401

Address: 720 St. Albans Road, Watford, Hertfordshire WD25 9NQ